About Flight-Cancelled.com
We exist for one reason: to make sure airlines pay passengers what they're legally owed for cancelled and delayed flights. Operated by FlyHelp — 7,000+ cases won, €1.5M+ returned to passengers.
Our Mission
Every year, millions of passengers experience flight disruptions. Most don't realize they're owed compensation — and airlines count on that. Flight-Cancelled.com changes the equation. We make it easy, risk-free, and effortless for passengers to claim the money they're legally entitled to under EU Regulation 261/2004.
Operated by FlyHelp
Flight-Cancelled.com is a brand of FlyHelp — UAB "Flyhelp Global", company code 307558039, registered in Lithuania, with its operations team in Tbilisi, Georgia. FlyHelp has been handling air-passenger compensation claims for 5+ years, has won 7,000+ cases and returned €1.5M+ to passengers, and works with more than 100+ travel-industry partners. The team works in English, Georgian and Russian and is rated 4.6/5 on Trustpilot.
Everything you submit on this site goes to the same FlyHelp claims team, under the same terms and the same 35% no-win-no-fee service fee. Flight-Cancelled.com simply makes it easier for English-speaking passengers to find us.
Why Passengers Choose Us
No Win, No Fee
Zero financial risk. We only get paid when you get paid. No hidden charges, no upfront costs.
Legal Expertise
Our network of aviation lawyers spans multiple EU jurisdictions, ensuring we can pursue your claim wherever needed.
Fast & Simple
Submit your claim in 2 minutes. We handle all paperwork, negotiations, and legal proceedings.
Fair Commission
Our commission is competitive — significantly less than many competitors. You keep more of your compensation.
Our Values
We believe that every passenger deserves fair treatment. Airlines are required by law to compensate passengers for disruptions they cause — and we're here to make sure they do. We believe in transparency, fairness, and fighting for what's right.
Contact Us
Have questions? Visit our contact page or email us. We're here to help.
How FlyHelp Works Day to Day
FlyHelp's claims team works from Tbilisi in English, Georgian and Russian, with lawyers instructed in the countries where cases are filed — Ireland, the United Kingdom, Germany, Lithuania and other EU jurisdictions. Every submission is reviewed by a case handler rather than an algorithm: the handler pulls the flight's operational data, decides whether the airline has a real defence, and tells you within one business day. Claims that qualify are filed in writing with the airline, escalated to regulators or arbitration bodies when refused, and taken to court when necessary. The same team runs FlyHelp.com and Flight-Cancelled.com; the second site exists to make the service easier to find for English-speaking passengers searching for help after a disruption.
What We Believe In
- Fixed, transparent pricing. One fee — 35% of the compensation, including any court proceedings — quoted on every page of this site, not hidden in terms and conditions.
- Honest assessments. Roughly a quarter of the flights submitted to us do not qualify, and we say so rather than filing hopeless claims that clog the process for everyone.
- Reachable people. Phone, WhatsApp and Viber during office hours, with a named case handler who answers questions about your specific claim.
- Verified reviews only. The rating on this site is FlyHelp's public Trustpilot profile, including the reviews that are not five stars.
Where We Are
FlyHelp is registered in Lithuania as UAB "Flyhelp Global" (company code 307558039), with its registered office in Šilutė and its operations office in Tbilisi, Georgia. Being an EU-registered company matters for you: claims are assigned to an EU entity, EU consumer-protection and GDPR rules apply, and disputes can be taken to the Lithuanian consumer authority or the EU's online dispute-resolution platform.
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