Cookie Policy

We keep it minimal: one item that remembers your choice, and Google Analytics only if you say yes.

What we use

NameTypePurposeDurationNeeds consent?
cookie_consentlocalStorage (this site)Remembers whether you accepted or declined analyticsUntil you clear browser dataNo — strictly necessary
exit_shownsessionStorage (this site)Shows the exit reminder only once per visitUntil the tab is closedNo — strictly necessary
_ga, _ga_*Cookie (Google Analytics 4)Distinguishes visitors and sessions so we can see which pages are used; IP addresses are anonymisedUp to 2 yearsYes — set only after you click "Accept"
__cf_bm, cf_clearanceCookie (Cloudflare)Bot protection and security for the websiteUp to 30 minutes / 1 yearNo — strictly necessary
forms.app cookiesCookie (forms.app, inside the claim form)Keep your place in the claim form while you fill it inSessionNo — necessary for the form to work

Changing your choice

Click the button below to reset your choice; the banner will appear again on the next page. You can also block or delete cookies in your browser settings — the site works without analytics cookies.

Google Analytics and Consent Mode

We use Google Consent Mode v2. Until you accept, Google Analytics is not loaded at all and no cookies are set. If you accept, we load Google Analytics with IP anonymisation and without advertising features; you can withdraw at any time with the button above. Google's own information: How Google uses data from sites that use its services.

Contact

Questions about cookies or privacy: [email protected]. See also our Privacy Policy.

Was your flight delayed or cancelled?

Check in two minutes whether you're owed up to €600 per passenger. No win, no fee — 35% only when you get paid.

Check My Compensation →
FlyHelp is rated 4.6/5 on Trustpilot from 25 reviews · read the reviews
Check Compensation